Why Lean Initiative Fail-Is It Resistance...? Let’s Start VSM

Why Lean Initiative Fail-Is It Resistance...? Let’s Start VSM

What is Lean

It is explained in various ways in various languages, ultimately deriving only one goal of removing waste in the production. This is nothing but a systematic and well-thought methodology for improvement of performance/productivity by removing wastes and reducing variation. This is a collaborative team effort for waste minimization without compromising the quality and productivity. In late 80s and early 90s, this concept was introduced to the world by Japanese manufacturing industry.

Lean and 5 Principles:

1. Identify Customer Value: Mahatma Gandhi once told “A customer is the most important visitor on our premises.” Lean begin with identifying customer needs. He pays only for the Value he is getting. If the requirements of the customer are not understood, it can lead to resource waste, reworking, time waste and ultimately the end goals are not achieved. This phase is to define the value of the product.

2. Make VSM (Value Stream Map): So, what is value stream map...? The most important step to achieve final goal of improvement in the process. The value ‘product’ is processed from raw stage to the product deliverable stage. There are multiple steps and process fragments involved which create a systematic process structure which can be termed as ‘stream’. Mapping all the steps and activities in the stream from customer demand till product delivery is called value stream mapping. This is carried out for every step including raw material collection to transportation, inventory generation to operations. 

All value added and non-value added activities are mapped with details regarding, time, number of stations where the activities are carried out and also time required to process unit product. This one-page map helps to analyze the complete process in one glance. As it contains all data of information flow, material flow and the operational data this phase enables to locate waste in the process.

3. Analyze Flow: After identifying value added and non-value added processes, wastes are removed, loop holes are eliminated. Process flow is analyzed and all the processes are arranged tightly to make sure that process has smooth flow. This reduces waiting times, gaps in the process and chances of errors. This phase achieves fluidity to the process by creating continues flow.

4. Create Pull: In current market pattern the customer demand increases suddenly. To meet the customer expectations for increased production with quality adherence, a pull is created. By following and inculcating first 3 principles now waste is removed and there is reduction in the production time. This production line can now cater the customer demands without any bottleneck at any point. In terms of customer, we start only produce when customer needed.

5. Seek Perfection: Pursuit of perfection is achieved through continuous improvement. This phase is nothing but a pause for analysis and to start over the lean cycle again. ‘Plan-do-check-act’. This results in Kaizen. Continuous improvement is carried out until stage of perfection is achieved and waste is eliminated.

Lean requires constant efforts and vigilance to get to the perfection.

Benefits of Application of Lean:

1. The takt time calculation (time required for unit production) and improvement in this time by reducing the waste, increases the production.
2.  The production cycle time is reduced.
3. Operations are smooth.
4. Reduce operation cost by reducing inventory, motion waste and overproduction cost.
5. Gain more capabilities to handle increased customer demands and increase creditability.
6. Overall impact on quality of the output. 

Lean Implementation Faces Resistance:

Despite of all the benefits lean implementation faces resistance from the industry. It is very difficult for many industry experts to change the set pathways. Resistance also comes from a fear of exposing process and problems. Many deny any scope of improvement or express time constraints, budget issues and resource unavailability. Unware of the scope of the lean VSM one may think that lean cannot be implemented to his process.

Reducing the resource for achieving productivity is not the approach. Systematic implementation of the lean principles and thereby reducing the waste can prevent expenses and increase profit.

Of course, complete mapping of the process and changing it accordingly can be a bold step, time consuming and may not give desired outcomes. Stepwise approach and systematic implementation of lean can be the solution for it.

Strategic Implementation of VSM Lean:

Value stream mapping can be practiced for a segment/department in the process initially.

Improvement can be assessed by eliminating wastes in only marked area to achieve perfection for the section.

Once this is achieved can be implemented to other processes/fragments slowly and systematically, which could finally cover the whole process and the goal of practicing lean culture for the whole process is achieved.

Scope of VSM:

It is very true ‘If you have a product, you have a value stream’. VSM can be applied to:

1. Any manufacturing industry.
2. Any work site situations
3. Any office environment
4. Any activity.
5. Any job shop
6. Any culture or work station.

Conclusion:

Built on the principles of lean and following the VSM culture, ITCube BPO has always caters the customer satisfaction. This is achieved via continuous improvement in productivity and maintaining the quality standards.

To know more about VSM culture and principal you can mail us on info@itcube.net or you can directly contact us on +1 (614) 434-2376

Why ITCube Business Process Outsourcing...? To Generate Your Business Revenue

Why ITCube Business Process Outsourcing...? To Generate Your Business Revenue

Organizations today need to stay ahead of technological advances in order to be agile, flexible and profitable. However, this requires large scale transformation activities involving costly system integration as well as re-engineering processes which require heavy apex, long lead times and impact on ROI. Companies are therefore looking for transformative processes involving digitization, automation, and operational agility which not only helps in improving operating metrics, but also results in better customer engagement.

This is why ITCube Solutions is a Consulting, Technology, Build Operate Transfer (BOT) and Business Process Outsourcing (BPO) Company where ITCube BPO services  are committed to delivering high value and Return on Investment to its clients across various business verticals.

ITCube Services : -

ITCube BPO are dedicated to providing a wide range of services in areas such as:

1. Medical Record Summary Services
2. Data Sorting, indexing and book marking services
3. Construction Back Office Services
4. Accounting and Book Keeping services
5. Outbound calling services
6. Customer care services
7. Lead & Demand Generation Services
8. Call Auditing and Analytics services

ITCube Specialty : -

1. Customer Support Call Center
2. B2B Lead Generation Call Center
3.  Debit Collection Call Center
4. Email & Chat Support
5. Document Conversion
6. Data & Document Processing
7. Medico-Legal Summarization, and
8. CRM Support

Organizational Focus :-

ITCube focuses on building a sustainable competitive advantage in IT & ITES management for mid-size companies. The firm supplements client’s resources by implementing an efficient globalization strategy that allows the client to realize operating efficiencies through improved software and/or streamlined measures.

ITCube successfully brings a measure of performance reporting to multiple areas of the company that are often traditionally thought to be support functions. The level of accountability offered by such initiatives underscores the increased focus and operational effectiveness of a partnership with ITCube. 

Conclusion :-

ITCube focuses on working closely with clients to document various operating processes and to determine the key performance parameters (KPI’s) that can be used for evaluation. As an outsourcing organization, ITCube can also help growing companies identify parts of the business development management process that should be moved to a team that can quickly become an extension of the client’s organization.

To know more about ITCube BPO Services, you can contact us on info@itcubebpo.com or you can call us on +1 (614) 434-2376 (US) 

7 Most Important Things to Know About Business Process Outsourcing and Knowledge Process Outsourcing

7 Most Important Things to Know About Business Process Outsourcing and Knowledge Process Outsourcing

The Outsourcing market is growing tremendously in the coming few with increasing years with an increasing advantage as discussed below: -

1. Productivity Improvement:

BPO empowers to the corporate official to think upon center business regions. Ordinarily executive invest more time period in managing of points of interest and they get very time opportunity to evaluate new strategies, formulate strategies to find new income zones, quicken different activities and concentrate on their clients. This prompts to change in the efficiency. Better instructed or skilled individuals play out the assignment proficiently and enhance the project profitability.

2. Optimum Utilization of the Resources:

BPO empowers ideal usage of assets of rare assets. Outsourcing catches new efficiencies and reallocate the assets. This expands the proficiency and profitability. Accessibility of skilled workers and acceptance of advanced technologies prompts to use of assets and efficiency.

3. Reduction in Cost:

Cost savings can be significant to any business. BPO helps in lessening taken a toll as well as increases profitability and raise revenue fundamentally. Improvement in process lead to cost reduction system, and utilization of new technologies that decrease and bring managerial and different expenses under control. Outsourcing helps the organization keep up lower rates with better services, in this manner giving them a superior market position and even a competitive advantage.

4. Improved Human Resource:

Human resource improvement is another incredible preferred standpoint of outsourcing business forms. Cost effective manpower is yet another important factor of importance in BPO.

5. Focus on Core Business Areas:

Proficient business technique is very essential technique to take the any business on top. Outsourcing empowers the top administration level to hand over critical however non-center exercises of the business to the outsider.

6. Cater to Changing Customer Demands:

Cater to changing customer demands is another great advantage of outsourcing the business processes. Numerous BPOs delivers the management with flexible services to meet the clients' evolving prerequisites, and to bolster organization acquisitions, combinations, and joint endeavors.

7. Sophisticated Technology at Lower Cost:

Innovative technology is the main source of outsourcing. It makes a big deal about the work of present day association simple. Financing resources into new innovation is expensive and frequently risky. As the innovation showcase grows quickly, it is hard to keep pace with the most recent developments and results. In this manner outsourcing to organizations that have the assets, skill and yearning to consistently upgrade their innovative solutions or technologies, offers a genuine standpoint of outsourcing.

To know more about BPO and  KPO Services, you can contact us on info@itcubebpo.com or you can call us on +1 (614) 434-2376 (US).