Recruitment Trends — Transforming the Way of Talent Acquisition

 After the unwanted and unpredicted outbreak, every policy and strategy in organizations have had to change. Therefore, it was time to introduce new trends in the recruitment process as well. Transforming the fixed patterns gives way to adapting and new techniques which in turn help in positively growing a business.

The devastating effects on work systems in the organization are solved through recruitment support outsourcing. A recruitment support outsourcing provider acts as an extension of an organization’s human resources team or functions.

Recruitment Trends

Let’s discuss recruitment trends that are more likely to be adopted by more and more companies in the future:-

1- Virtual Recruitment–

Due to the precautionary norm of social distancing, the hunt for talent acquisition has been tilted toward virtual recruitment. This strategy not only saves money, but also a lot of time that can be utilized in several other ways. Moreover, this method creates a link for employees as well as employers all over the world. According to a recent survey, more than half of the recruiters believe that this strategy will increase the search from the talent pool to a higher level.

2- Artificial Intelligence Technologies–

The digital world has always brought tremendous changes in the way of communicating and interacting. Artificial Intelligence is one such technology among a huge list that offers recruitment support. The complete screening and selection procedure can be automatically completed within a limited time interval through AI. Various IT firms have services that provide efficient recruitment support solutions. The use of these technologies gives additional information about the candidate’s skills, work experience, qualifications, personal information, and all other required details with just a single click.

3- Diversity in the Workplace–

A skilled workforce is the most crucial requirement of any organization. Recruitment support outsourcing brings talents from different cultures and locations on the same platform. The strength of diversity has always shown fruitful results when it comes to innovative ideas. The company owners don’t want to spend their time and money on the long process of recruitment so they either incorporate small organizations or take help from acquisition service providers to have a helping hand of the global talent pool. However, it is still a huge task to equalize talent and offer them deserving posts irrespective of their religion, race, language, or location.

4- Impact of Social Media —

Social media is the user experience that adds direction and value to an organization. There are numerous social sites where people connect and spend a lot of time. The best and most affordable way to reach out to the global market is through posts on social media. A single recruitment-related post can be read by a billion people and thus, bridges the gap between recruiters and skilled candidates. The achievements of existing employees and relevant hashtags on these platforms attract experts from the talent pool.

5- Relationship Management with Candidates -

Now more than ever, relationship management has become crucial for organizations. This is the process of maintaining good relationships with current, past, and future candidates to ensure that the company’s goodwill is enhanced. Any organization that ensures that its employees are satisfied and would like to stay associated with them stays in tthe best books on the market A recruitment support service provider does this job for you efficiently.

How Are Recruitment Support Service Providers Transforming Hiring Processes?

The process that recruitment support service providers use to help organizations get the best talent is as follows:-

· Determining And Understanding Requirements –

All organizations have a specific set of requirements required for a particular job. Recruitment support service providers carefully understand those qualifications to draft job descriptions that will help them fetch the perfect candidates.

· Going Virtual With Advertisements -

The next step is probably the most crucial. There are several advertisements posted on job portals using buzzwords and keywords that will create interest and awareness about the job amongst job seekers.

· Screening -

The recruitment service providers will screen all the preferred candidates before going ahead with the interview. They first screen resumes and then do an online assessment to shortlist the ones to interview.

· Interviewing & Hiring -

Once the candidates have gone through several rounds of selection processes, the recruitment support service providers will interview them and hire them after carefully analyzing their performance.

Not only do recruitment trends help organizations get only the ones that suit the job perfectly, but they also make sure that the talent acquisition process is hassle-free as well. With recruitment support service providers such as ITCubeBPM, hiring is no more a time-consuming process. Get in touch with us to know more about our services.

How Far Virtual Working Has Come and Where It Is Headed

 

Remote working is no longer a new concept. It was introduced with the term “freelancing” and now, most organizations have shifted to operating remotely. This concept has proceeded with time in phases. The latest phase was witnessed when remote working was no longer a choice, rather, it became a necessity. The pandemic outbreak has given a new direction to life and also helped people achieve more.

While there are many positives of virtual working, initially, businesses had to face a lot of issues. In this article, we’re going to discuss how far virtual working has come and its future of it in detail.

Learnings from the Pandemic about Virtual Working-

Before the harsh strike of the COVID pandemic, virtual working was either considered a luxury or a work style that led to low productivity but time has shown that this concept can enhance the business’ growth as well.

· Trust Building —

The key factor that determines the coordination and the company’s progress is the trust among virtual teams. This helps to get efficient ideas on board and motivates the team members to give their best shot. As a leader, one must trust, respect, motivate, and listen to the employees to have a strong and unbreakable management team. If the team feels that others believe in their skills, they will naturally want to do efficient work and also suggest ideas for the company’s growth.

· Collaboration is possible —

The misconception that communication is possible only through face-to-face interaction has been completely eradicated. Employers have realized that the right platforms can help to communicate as well as collaborate efficiently with the team.

· Productivity —

The hesitance to shift to remote working was primarily due to the fear of the effect on the productivity of the company. However, when this concept became essential, smart business owners chose the right path and enhanced their profits. This form of working brings different cultures, ideas, and skills together with the comfort of one’s preferred safe workplace. Therefore, it gives a new path of growth.

· Eliminate Micromanagement —

Virtual teams need the freedom to work according to the time and skills that suit them. The management style that controls each and every action and working strategy of employees is not liked by the employees working out of the office. The understanding and trust between employers and employees directly affect the efficiency of virtual working.

· Digital Adoption —

For smooth virtual working, companies need to take steps toward the digital world. Adapting the latest technologies improves customers’ experience and makes the platforms user-friendly.

The Future of Online Working-

The pandemic has clarified that the concept of remote working is here to stay and its impact will grow in the future. Some upcoming trends in virtual working mode are as follows:

· Cloud-based System —

The use of the internet is not unknown which makes it very clear that the future lies in cloud computing. More and more companies are investing in building cloud-based systems that will allow virtual teams to complete every task, access every platform, and use every software effectively. Not only these, but leaders can also track individual progress with cloud-based systems. In case of lowered productivity statistics, the team members can focus on eliminating issues in a future-focused manner.

· Omnichannel communication —

The design of our business growth depends on the choices we make and the technologies we use when we use virtual working strategies. With advancement, the modes of communication have changed, and incorporating those in your company is one of the best choices.

· Team Building —

With advanced technologies, it is possible to build stronger virtual teams. According to the statistics, this technique has made team collaboration and technological development faster. Hiring employees remotely may have sounded like a huge task before but with the introduction of recruitment support service providers, this is no longer difficult. The tremendous growth in digitalization unites the world by strengthening networks, improving cyber security, and attracting higher investments in IT companies.

Also Read— Benefits of Virtual Team for Businesses

Final Words-

The growth of virtual working can be rapid with the gathering of talented and skilled candidates on board. Recruitment of talented employees is no longer a difficult task with the support of ITCube BPM services. This global IT service provider provides litigation support, contact center services, MSP support services besides efficient recruitment services. The team of more than 900 technical and functional experts provides customized solutions using automation, and other latest strategies.

Benefits of ITCube’s Contact Center

ITCube’s contact center service provides multi-channel (calls, e-mails, web chats and text messages) support to its customer for continued customer satisfaction and growth.

Here are a few key benefits of using offshore contact center:

Focus on core Responsibilities

ITCube believes in working with our clients as partners and we call ourselves a "Virtual Team". With this extended team handling your contact center operations, you can focus on the core responsibilities of business expansion.

 

Cost Reduction

With ITCube managing all your contact center needs, you need not spend the cost in hiring and managing resources in-house. In addition, you also save costs on space, hardware, and technology. We can help you reduce your overall operating cost by 50%.

 

Flexibility & Scalability

As our staff is cross-trained and skilled in multiple domains, ITCube can very quickly scale up and down as per the client's needs. This not only gives you scalability but the flexibility to manage your seasonal and peak volumes better.

Data Collections and Analytics 

We understand the importance of data. Information related to the utilization of different communication channels and a thorough analysis of the trend can help you manage your call center traffic better which in-turn increases customer satisfaction.

 

Increased Customer Satisfaction

We follow well-designed training and quality metrics to ensure our agents provide the best service to your customers. If each customer gets a resolution on time, it improves overall customer satisfaction.

 

Quality Monitoring and Analysis

We have six-sigma certified staff and use those tools to monitor and analyze agent performance. This not only gives you better forecasting and control but also ensures that your KPI's like "Answer Time', First Call Resolution", Customer Satisfaction Index" are met.

 

24/7 Availability

With multiple delivery centers in India, we operate 24/7 to ensure that your customers don't have to wait for regular business hours. This ensures that your customers are happy as they get service as per their convenience.

 

Feel free to contact us for all kinds of business process outsourcing requirements that could potentially fit your growing business. Reach us for more inquiries by filling out the contact us form or you can mail us at info@itcubebpo.com

 

Fully Utilize Medical Record Summary Trends To Enhance Your Business

For a decade, the MDS market could be said to be a growing market in an anticipated direction. Few things you need to think about in terms of medical records summary.

Medical Record Summarization 

Medical records summarization is a process that simplifies the intricate and tedious task of bifurcating, chronological arrangement, and preparing synopsis of numerous medical records. It aims at providing solutions for litigations, healthcare claims processing, and ease of access to patient case information.

Medical summarization service constitutes advanced services with technology implementation for Electronic Record Management that is expected to boom in healthcare integration systems. This service includes a review team of trained medical documentation specialists and medical professionals that work cumulatively and systematically interpret the patient medical data into a simplified format that is backed up by technology.

Custom Medical Summarization Services

Several solutions pertaining to medical records are availed as per client preferences and requests.

• Narrative Medical Record Summarization/Review.
• Medical Chart Review/Record Reorganization.
•  Medical Chart Indexing and Bookmarking.
• Medical Bills Sorting and Summary.
• Medical Keyword Search and Indexing.
•  Provider Sorting Services.
• Provider Merging Services.
• New Provider Identification Services.

Service End Users

• Medical Record Summarization provides assistance to:
• Medical record management companies.
• Litigation service providers
• Insurance and law firms
• TPAs
• Medico-legal consultants
• Private corporations
•  IMEs, AMEs, QMEs
• Peer-Reviewers
• Social security disability
• Workman’s Compensation settlements
• Utilization reviewers

Benefits

• Medical summarization and review services help in quick litigation processing
• Ease of data access,
• Technology-driven smart data storage
•  Environment friendly and hassle-free services involving less paperwork
• Effective EMR management
•  Instant query resolution and Better patient care
•  Increased efficiency and productivity
• Customized case reports, data validation and interpretation of complex data in a simple format.

Where to Get Started?

ITCube BPM provides customized and unique solutions for medical records chronology.

If you want to know more, call on +1 (614) 434–2376 or send us your queries at info@itcubebpo.com to get started. We will discuss with you all your requirements and work with you to put together a detailed scope.

What is Medical Record Chronology and What is the importance?

A medical case chronology is the summary of the entire a relevant medical document that lists medical events of a particular personal injury case in chronological order with records sorted by Date, Location and Type of records. These documents contain information such as date and time of visit, healthcare provider, category of service and outcome of medical event, and includes page number Index with Hyperlinks for instant navigation to the actual pages.

This Medical Chronologies helps to understand the sequence of events and quickly review the records to build a convincing argument with a reliable case chronology and summary. In the court setting, it helps to provide the important information and highlight all the strong points in a case to the jury.

Medical record chronologies are not mere timelines of medical events; they are a solid source of information for personal injury attorneys and the legal staff that can win them cases.

 

Below are the 7 Most Important Benefits of an Effective Medical Chronology.

1. Helps to understand sequence of events

2. Saves precious time by streamlining your expert’s medical records review

3. Easily identifies providers, facilities, timelines and other details crucial to your case

4. Gives easy access to medical records in a single click from your medical chronology index

5. Identify all the Important points and major event in timeline of a case

6. Highlights any missing documentation in a case

7. Objective information derived direct from the medical record

 

Medical chronologies and summaries are incredibly useful in personal injury cases. An accurate case chronology prepared by ITCube’s experienced professionals helps Attorneys to strengthen arguments, whether at settlement discussions or trials.

Business Process Outsourcing (BPO) Market Worldwide Is Projected To Grow By US $108.3 Billion

 

BPO is a very famous short form used these days. It is broadly known as Business Process Outsourcing. Current BPO service global industry market value is expected to reach $ US$108.3 Billion

BPO has proved to be the fastest-growing sector!

It has got great success in its budding stage due to a lot of factors that ultimately proved as a boon in the growth of any business. These include cost-effectiveness, offshore or nearshore processing facilities, saving in manpower, and also time difference. This enables any business to divert finances and manpower for more opportunities and business development. Any end-to-end process or segment in the business that requires extra time, extra resources, extra space, and many times domain experts, but it less critical can be outsourced with a third party as a subcontract basis.

Currently, BPO has touched almost every field in the market. BPO has its own importance in customer care, finances, human resources, supply chain, research, medico legal industry, the insurance industry as a back office, and as a front office, it covers sales, marketing, and other services.  BPO is now globally spread and widely accepted service. BPO has proved to be a potential source of revenue. This is achieved by keeping the average handling time low ensuring cost effectiveness.  

India has a very big advantage in BPO industry. BPO services offer features including value-added processes, high productivity and quality enriched services, 24 x 7 assistance and also caters to changing customer demands.

BPO sector of ITCube BPM is multidimensional and one of the leading BPOs with 600+ employees. We have B2B processes in various domains like healthcare, insurance, indexing, construction, call scoring, and contact center service.

Healthcare Domain:

• Medical data summarization.
• Medical record indexing.
• Reorganization of medical records.

 Insurance Domain:

• Sorting and analyzing claim documents for TPAs.

Construction Domain:

• Gathering construction details.
• Documentation related to the bidding of construction work and many more.

Call Scoring:

• Call scoring for lead management
• Analytics for the real estate industry

Contact Center Service

• Direct terminations available in 34 countries (extensions planned)
• 24x7 Service Desk

To know more about BPO services you can mail us on info@itcubebpo.com or you can call us on +1 (614) 434-2376.

Why Outsourcing Back-Office Services Is Important For Company Benefits..?

Back office is the support center of a company or business that carries out various administrative work. Such tasks are clearances, record maintenance regulatory compliance, accounting, and IT services. Other functions are claims submission and filing, data mining and data encoding.

By outsourcing your back office, you can gain various advantages as: -

1. Focus On Core Operations

Back office operations can be time-consuming. By outsourcing, you can focus on your strength and most important aspect of your company

2. Cost And Efficiency Savings

Outsourcing is a good option when you have back-office functions that are complicated in nature, but the size of your company is preventing you from performing them at a consistent and reasonable cost.

3. Guaranteed Expertise

Outsourcing companies, such ITCube BPM, have vast resources to professionals in their specific fields. You can ensure that all outsourced back office outputs and services are of high quality and standard.

4. Reinvest In Your Business

It’s not just about cost savings — the true value of BPO lies in the potential of the budget that it makes available. By no longer having to pay an in-house team, or find the funds to expand on it, you open up endless avenues for reinvestment.

5. Risk Mitigation

By choosing the right outsourcing partner you can reduce risks for your business with quality project management and quality assurance system.

6. Reduced Overhead

No longer, need to train your staff to handle specific tasks and duties and will not have to spend more time and effort on in-house tasks.

Let ITCube BPM Show You Quality Back Office Support Outsourcing

BPO has its many advantages, but the real key to its success lies in its correct deployment. With ITCube BPM, you gain access to over 15+ years’ experience of helping businesses meet their goals with BPO. Save money, save time, and achieve your goals now. 

Get in touch today for your free consultation and find out just how much you can benefit from process outsourcing.